Terms and Conditions

Who May Use Our Services

Our games and services are only available to people who are at least eighteen years old and who live in a jurisdiction where online gambling is legal. It is your sole responsibility to check that using 2UP Casino does not breach any laws in your country or region. Employees, directors, and anyone directly connected with the operation of the site are not permitted to play.

Account Registration and Verification

When you open an account you must supply accurate, complete and up-to-date information. You may only hold one account; any additional accounts will be closed and any balance may be forfeited. We reserve the right to ask for proof of identity, age and address before allowing deposits or withdrawals. Failure to provide requested documents within a reasonable time may result in the account being suspended.

Account Security and Responsible Use

You are responsible for keeping your username, password and any other security details confidential. Any activity carried out under your account will be regarded as having been made by you. If you suspect that someone else has gained access to your account you must contact customer support immediately. We also provide tools to help you gamble responsibly, including deposit limits, reality checks and self-exclusion. You are encouraged to use these features if you feel your play is becoming problematic.

Deposits, Withdrawals and Financial Rules

Funds can be added to your account using any of the payment methods displayed on the cashier page. All deposits are processed instantly, subject to successful validation. Withdrawals are subject to verification checks and will only be paid to a payment method that belongs to the account holder. We may apply minimum and maximum limits on both deposits and withdrawals, and processing times vary depending on the method chosen and the completeness of your verification documents.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins and other promotional offers available. Each promotion has its own specific rules regarding eligibility, wagering requirements, time limits and eligible games. You must read and accept these rules before claiming any offer. We reserve the right to withdraw or amend any promotion without notice and to void bonuses and associated winnings if the associated rules have been broken or if abuse is suspected.

Game Integrity and Prohibited Practices

All games on the site use certified random-number generators and are provided by reputable third-party suppliers. You agree to play fairly and not to use any automated scripts, bots, or techniques designed to give an unfair advantage. Collusion, chip-dumping, fraud, money laundering and any other criminal activity will result in immediate account closure and reporting to the relevant authorities. The use of VPNs or other tools to hide your true location is not permitted if it allows access from a restricted jurisdiction.

Our Liability and Your Indemnity

We provide the website and services on an “as is” basis. To the fullest extent permitted by law we accept no liability for any direct or indirect loss arising from your use of the site, technical faults, or errors in game software. You agree to indemnify us against any claims, losses or costs that arise because you have broken these Terms and Conditions or any applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in law, our business practices or for any other reason we consider necessary. The updated version will be published on this page and the date of the last revision will be shown at the bottom. Your continued use of the site after any changes constitutes acceptance of the new terms. If you do not agree with any modification you should stop using the services and close your account.

Last revised: 15 March 2025